Standard Indeed Apply flow
I redesigned Indeed’s job application experience for a global audience, replacing a lengthy form with a modular, step-by-step flow that simplified localization and A/B testing. To balance the needs of job seekers and employers, I introduced qualification checks that guided applicants toward more relevant roles. The redesign significantly increased account creation and confirmed hires, and was rolled out globally to help millions of people apply for jobs more easily.
After four years in Indeed’s Tokyo office, I returned to the US and transitioned into a UX Design Manager role, leading a six-person team of UX Designers, UX Developers, and Content Designers across Career Guide, an SEO-driven content platform, and Career Services, a paid resume review and coaching product. I hired two team members and promoted two others to Senior and Lead roles, with Lead being a rare distinction in a design organization of hundreds.
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