Standard Indeed Apply flow
I redesigned Indeed’s job application product to scale for a global user-base — transforming it from a lengthy form to a modular, step-by-step flow that enabled easier A/B testing and localization. As part of the redesign I balanced the needs of both job seekers and employers by introducing a new qualification check feature. Based on the user’s resume or how they answered questions, we redirected unqualified job seekers to more relevant roles to improve application quality. The new design significantly increased account creations and confirmed hires, and was rolled out world-wide — helping millions of job seekers apply to jobs more easily every day.
After working in the Tokyo office for 4 years, I moved back to the states and transitioned to a UX Design Manager role. I managed, mentored and evaluated a team of UX Designers, UX Developers, and Content Designers working across 2 products: Career Guide — an SEO content-based traffic generator — and Career Services, a paid product offering resume reviews and coaching. Of my team of 6, I hired 2 reports and promoted 2 reports to Senior and Lead-level roles — at a time when there were a handful of Leads in a design org of hundreds.
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